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Salesforce slack sales9/24/2023 Sales professionals can use Slack to view and update Salesforce records and meeting details. Digital deal rooms Using Slack, sales teams can securely interact on a customer or transaction cycle. The new capabilities in Sales Cloud enable greater access into account details and connect the necessary people to close sales quickly – all while using Slack as the engagement mechanism. Salesforce and Slack enable salespeople to collaborate on deals in real-time and drive growth from anywhere, with sales reps using Slack experiencing 15% shorter sales cycles on average. Companies can now work securely with external partners, providers, and customers with Slack Connect, resulting in stronger partnerships and faster results. Slack can automate business operations to make work more straightforward, productive, flexible, and enjoyable. The answer is Slack-First Customer 360, which uses Slack as the hub to enable everyone in a company to communicate, collaborate, and act on data from Salesforce and all of their other business tools, systems, and partners.Įvery department - such as sales, service, and marketing - can collaborate in channels that unite teams and streamline workflows built around CRM data, giving them a single source of truth for their business and a single, shared view of the customer, thanks to these new pre-built integrations between Slack and Salesforce. Nine out of ten businesses aim to integrate remote and onsite work in the future, but just 33% are confident in their ability to negotiate this new hybrid workplace.
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